Thank you for shopping at KAPOOR AND SONS. This policy outlines our procedures for shipping physical products and delivering digital products.
Physical Products
- Processing Time: All orders for physical products are processed within 2-3 business days.
- Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on the shipping method selected and your location.
- Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email with a tracking number once your order has shipped. The tracking number will be active within 24 hours.
Digital Products
- Instant Delivery: All digital products are delivered instantly upon successful payment.
- Delivery Method: You will receive an email with a download link or access instructions immediately after your purchase is confirmed. Please check your spam or junk folder if the email is not in your inbox.
- Access: The download link is unique to your purchase and should not be shared. If you experience any issues with accessing your digital product, please contact us at support@kapoorandsons16.com .
Delays
Unforeseen delays may occur due to factors beyond our control. We are not liable for such delays.
General Information
- Incorrect Address: It is your responsibility to ensure the shipping address is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.
- Questions: If you have any questions about our shipping policy, please contact us at support@kapoorandsons16.com .